This congress gives professionals a valuable opportunity to discuss the challenges and opportunities driving the banking and insurance sector to the future. I found the debate on digital transformation, innovation, regulations and changes of the environment very inspiring.

I have a high opinion of MMC Polska due to its friendly service and professionalism in selecting topics for the training. While working on the schedule, employees request opinions on the content-related aspects of a given workshop. In October, I had an opportunity to participate in a training devoted to complaints in the power sector. Both the participants and the instructors shared their experiences of day-to-day work and changes in law, which greatly influence customer service. I use the knowledge I acquired in my day-to-day work.

I am very glad that the efforts of the organizers and the Program Board, over which I am pleased to preside, have enabled us to organize this conference. It is a great satisfaction to see in this room such a diverse group. Among those present here there are well-known and eminent administrators of the city. There are representatives of central and self-governing authorities as well as a large number of companies which specialize in the provision of smart city solutions...

It seems to me that the debate on Big Data is one of the most important discussions being held nowadays in the field of economics in Poland. Big Data is the future of analysis, the future of many businesses, the future of recruitment systems and verification of the needs of customers.